In response to client demand, the Holloway Zaiser Group offers courses on our most popular topics directly to the public. This lets clients send individual employees for training without having to fill an entire class.

Participants get access to our senior consultants who ensure that “real world” application is the focus of our skill-based training sessions.

Workshop Themes:

  • Conflict Management (including anger management; negotiation; mediation; dealing with conflict; working with difficult conversations, difficult situations and difficult people, conflicts, and situations; managing resistance; hostility; violence in the workplace).
  • Customer Service (telephone skills; delighting the customer; and more).
  • Leadership (understanding what you bring to your role as a leader, and the skills, knowledge and behaviours required to perform as a leader in today’s organizations).
  • …and more.

Upcoming Workshops:


Click HERE to register online.


Click HERE to download a PDF version of the registration form



The feedback we receive from our various courses says it all. Here are a few recent words from some of our clients:

“I just wanted to pass along that staff who attended Mario’s session yesterday are just raving about what an excellent workshop he put on! The staff I spoke with wholeheartedly agreed that the tools and tips he provided will be very useful to both their work and day-to-day interactions!”

–BC Environmental Assessment

“I’ve not seen the likes of an instructor with Stacey’s talents before, she has the total package. I was personally impressed and pleasantly surprised and had a tremendous time during this course. Your Conflict Management course was one of, if not the most, fulfilling in-house course that I’ve taken to date, and Stacey Holloway is responsible for this. She is a true professional and as sharp an instructor as I’ve seen in any classroom. I can’t say enough.”


“The course Mario delivered was probably the best that I have attended to-date. I found Mario both engaging and extremely experienced in his field. If I absorbed even a portion of all the information he imparted, my skills would be miles ahead of where they've been. I wish I'd received this training years ago.”

–CCG Helicopters

“Stacey is a lady who is very passionate and knowledgeable in what she does — it shines in her course and the material provided.”

–Vancouver Airport Authority